Returns & Refunds

At Essentials Houses, we want you to shop with confidence. If you are not completely satisfied with your purchase, we’re here to help.

Return Eligibility

  • Items must be unused and in original packaging
  • Returns must be requested within 30 days of delivery
  • Certain items such as final sale items may not be eligible for return

Refund Process

Once your return is received and inspected, we will notify you by email regarding the approval or rejection of your refund.

Approved refunds are processed back to your original payment method within 5–10 business days.

Exchanges

We only replace items if they are defective or damaged.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Need Help?

For questions regarding returns or refunds, please contact us at:

 support@essentialshouses.com